Super Savers Banner Image

Help

Who are stationerysupplies.co.uk? Stationerysupplies.co.uk is the online branded website selling office stationery items for Danscot Ltd who have nearly 40 years experince in the office supplies industry.

Why buy office supplies from our website? Our office supplies website has the latest technology online ordering system, super fast checkout facility, credit account facilities for our business customers, and with our super search and item category navigation, this website extremely user friendly.

Are your prices competetive? We have been supplying office stationery to our clients for 38 years, and whether they customer is a small private company or a blue chip PLC, one thing that they all need is to know that they are paying competive prices for the products, this is the reason that we work on small margins and check our competitors pricing daily.

What is the delivery deadline for next day delivery? As we have to arrange the delivery with 3rd party carriers and couriers, for us to offer our products for next day delivery, we have an order cut off time 3:00, if the order is placed after that we cannot guarantee deliverty the next day but it may still arrive on next day.

How much will next day delivery cost? Stationerysupplies.co.uk have free next day delivery on orders over £39.95 excl vat, and any orders under this amount have a £5.95 delivery fee for next day delivery.

Do you have a minimum order ammount? Yes, the minimum spend that has been set on our website is £20.00 excl vat, the reason for this is that our customers are mainly corparate and we have kept our prices as low as we can for this market.

Can you price match items if I have seen cheaper elsewhere? Yes, we can price match items if they are found cheaper elsewhere, if items are on a clearance basis on other site, it may not be possible.

Do you offer bigger disounts for higher volume purchasing? Yes we can, If you have needs for large quantities of the same items consistantly we can set your account on special terms for these items.

Can I have the items left un signed for? No, there will be paper work to sign for on delivery, this is called proof of delivery, if there is no signature for delivery we have no legal accepance that an order item has been delivered.

What happens if I go out and miss the delivery? If you have placed an order with our website and it is a next day delivery item and our courier is unable to contact or deliver the item to your address they will put a card through the door and wait until you follow the instruction on the card.

What methods of payment to you accept? We use sage pay for our online payment security, if you pay by any of the debit or credit cards, this method is 100% safe, and also offer a full 30 day credit service for our business customers.

Will we receive a VAT invoice? Yes, there will be an automatic vat invoice emailed to you.

Can we have credit terms with stationerysupplies.co.uk? Yes, if you are an existing business account customer with Danscot ltd, you will automatically qualify for our 30 day credit account, if you not an existing business account holder but would like a credit account, there is a simple form to fill, and the account can be opened within 2 hours.

Can you also supply office furniture? Yes, Danscot are actually one of the UK's leading office furniture companies with 25 years experience.

free
web stats